PRIVACY POLICY
At GINN., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
When you visit our site or place an order, we may collect the following personal information:
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Name
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Email address
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Shipping and billing addresses
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Phone number
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Payment information (processed securely via third-party providers)
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Browser and device details
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Site usage data (via cookies and analytics tools)
2. How We Use Your Information
We use the information collected to:
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Process and fulfil your orders
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Communicate with you about your purchase or customer service queries
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Send you marketing communications (only if you opt in)
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Improve our website and services
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Help prevent fraud and ensure security
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who assist in operating our website or fulfilling services, such as:
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Payment gateways (e.g., PayPal, Afterpay)
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Shipping providers
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Email marketing services
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Web analytics platforms (e.g., Google Analytics)
These providers are given only the information necessary to perform their tasks and are required to protect your data.
4. Cookies and Analytics
GINN. uses cookies and similar technologies to enhance your browsing experience and collect usage data. This helps us understand how our website is used and improve functionality. You can disable cookies via your browser settings if you prefer, though this may affect how the site functions.
5. Marketing Emails
If you subscribe to receive updates, we may send you emails about our products, offers, or events. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. All payments are processed via secure, PCI-compliant platforms.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or outdated. Please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, you can contact us at:
Email: contact@ginn.com.au
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Please review this page periodically to stay informed.
WHAT WE'RE ALL ABOUT
GINN. is an Australian label with a simple vision: to make clothes that feel good on the body, and feel right to buy.
Born from a love of design and a desire to make fashion more meaningful, GINN. focuses on high-quality, elevated essentials made for real, everyday wear.
From the start, our goal has been clear: to design clothing that blends seamlessly into your wardrobe and stands the test of time — in style, in construction, and in feeling.
Each piece is crafted locally in Sydney using mostly deadstock fabrics and natural fibres. We work closely with like-minded Australian makers, supporting the local fashion industry while reducing excess and minimising freight emissions.
At GINN. we don’t chase trends. We make clothes that move with you, designed to be worn on repeat, styled your way, and loved for years to come.
